Bijoux by Jill

These Terms of Service (“Terms”) set forth the legal terms and conditions governing (i) your use of the online and mobile website located at http//www.bijouxbyjill.com (the “Website”), owned and operated by bijouxbyjill, or one of its affiliates or subsidiaries (collectively referred to herein, solely for ease of reference, as “Company”, “us”, “our” or “we”) and, (ii) the purchase of products from the Website (“Products”). Your use of the Website and associated services (“Services”), including your purchase of our Products from the Website, confirms your unconditional agreement to be bound by these Terms and your use is subject to your continued compliance with these Terms. If you do not agree to be bound by these Terms, you may not access or otherwise use Website and/or the Services.

 

It is recommended you print a copy of these terms and conditions for your future reference.

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Use of your personal information submitted to or via the Website is governed by our Privacy Policy, which is located at http://www.bijouxbyjill.com (“Privacy Policy”) and is incorporated herein by this reference.

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GENERAL TERMS OF SALE

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PRODUCT AVAILABILITY

All Products displayed at the Website are offered for sale subject to availability. We will not be liable in case of the unavailability of any Products. Furthermore, we reserve the right to change the Products offered for sale on the Website at any time and without notice. Details about the availability of our Products are provided when you place your order. However, errors may exist, such as in the case of simultaneous orders of the same Product by more than one customer.  In case a Product is not available after you have placed your order, we will inform you by email or by telephone, at which time you will be invited to select another available Product on our Website as a substitution for the unavailable Product or to cancel your order. 

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PRICES

Prices of our Products are indicated in Canadian dollars, inclusive of taxes but exclusive of shipping costs. We reserve the right to modify the prices of Products offered on the Website at any time without prior notice. You will be charged the prices displayed on the Website at the time your order is confirmed, provided the Product you ordered is available.  We reserve the right to reject or to cancel your order for any reason, including, without limitation, if the Product ordered is not available, is incorrectly priced and/or is incorrectly described.

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PLACING YOUR ORDER

            a.)        You may place your order via the Website.

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            b.)        Products purchased from the Website may be ordered by clicking on the Products you wish to purchase and then following the prompts that will appear on your screen. Upon completing your shopping on the Website, a summary page will be displayed featuring a photograph of the Product, its coloring and references, the quantity selected, unit price and the total amount owed for your order. Please check this information carefully to ensure that this summary page accurately reflects your selection before confirming your order. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the “Complete Order” button on the checkout page. After you click on the "Place Order" button, your order will be submitted for processing and you may not make any changes to or cancel the order, except as expressly provided in these Terms or applicable law.

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            c.)        After placing an order, you will receive an email from us acknowledging that we have received your order and providing you with an order reference number (“Order Confirmation”).  Please note that receipt of the Order Confirmation does not mean that your order has been accepted. Your order constitutes an offer to buy a Product. All orders are subject to acceptance. We are not obliged to accept your order and may, at our discretion, decline to accept any order, as further discussed below. You do, however, acknowledge that by clicking on the “Complete Order” button, you enter into an obligation to pay us for the Product(s).

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            d.)        Where your order is accepted, we will confirm such acceptance to you by sending you an email that confirms that the Product has been sent (“Send Confirmation”).

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ORDER REJECTION/ CANCELLATION

We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card or account has been charged, in our sole discretion. Some of the reasons your order may be declined are if the Product is unavailable, if pricing is in error, if there are problems concerning credit or an issue of fraud is detected. We will contact you if your order is declined or cancelled or if we need more information.  If your order is declined or cancelled, we will issue a credit your credit card account for any amount charged with respect to such order and notify you that your order was declined or canceled.

 

PAYMENT

 a.)  Payment is due immediately upon placement of your order. 

 b.)  Credit cards & Bijoux by Jill issued e-gift cards are the only methods accepted for payment on the Website. Store credits and/or gift certificates issued by other boutiques are not accepted for payment on the Website.

c.)  All orders are payable in Canadian dollars. We accept the following credit cards: MasterCard®, Visa® & American Express®. While you make payment of your purchase by credit card, there will be an option for us to retain your credit card information to ease your future purchases. In the event you elect for us to retain your information, the retention of your personal data is subject to the Privacy Policy.

d.)  All payments for purchased from the Website are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee, which fees are your sole responsibility.

e.)  Your order will only be shipped once we have verified your payment method and received authorization to process your payment.

f.)  Your credit card will be charged when you place your order. 

 

​SHIPPING POLICY

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SHIPPING 

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Domestic Orders (Canada)

We ship all domestic orders via Canada Post for a fee.  The recipient is responsible to select which type of shipping service they require and choose accordingly to meet their needs.  Some add on's to basic shipping include a tracking number and insurance.  Bijoux by Jill is not liable for any lost or stolen packages.

Deliveries typically take place on Monday to Friday, excluding bank and public holidays, usually within the hours of 8:00 AM and 5:00 PM.  In addition, please note that the posted shipping time frame, if provided, may vary and it is difficult to gauge an exact time of receipt.  The time frame is contingent upon credit card approval and processing & may be delayed should we experience difficulties in obtaining either.

 

International Orders (USA & Overseas)

All international orders will be subject to shipping charges, taxes, customs, duties, and fees based upon the destination country and the item(s) ordered. The recipient of the shipment is the importer on record in the destination country and is responsible for all import fees. Applicable duties, taxes and fees are the responsibility of the recipient and will be collected at time of delivery.

Your order will be fulfilled  by the estimated date to the best of the carrier's ability.  A late received parcel is not the responsibility of Bijoux by Jill.  Products purchased via the Website may only be delivered to a physical street address. We will not process and/or deliver to post office boxes (P.O. Boxes).  All products included within the same order can not and will not be delivered to different addresses. 

 

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​PRODUCT SPECIFICATIONS

We make every reasonable effort to ensure that our Products are accurately represented on the Website. However, photographs on the Website are for illustrative purposes only and information on the Website regarding size of Products is included as a guide only. Variations between the photograph of a Product and the actual Product may occur due to technical restrictions of colour reproduction or photo quality on your computer or mobile device and we cannot guarantee your computer’s monitor or mobile device will accurately display the true color or other specifics related to the Product you are purchasing. Accordingly, if you have any questions about a Product, please contact bijouxbyjill@gmail.com prior to placing your order.

We are happy to answer any questions and provide additional images, if requested. However, we will not be liable for any error or inaccuracy in the photographs or graphical representations of our Products displayed on the Website.​​

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ADDITIONAL LEGAL TERMS TO CONSIDER​

​Your use of the Website and/or the Services is at your sole risk.

Bijoux by Jill makes or gives no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of the Website and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded and we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else using the Website or relying on any of its content. We cannot and do not guarantee that any content of the Website will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.

 

​All intellectual property rights in any content of the Website (“Intellectual Property”), including text, graphics, software, photographs and other images, videos, sound, trademarks and logos, are owned by the Company or our licensors. 

You, the user, agrees that you will not use, reproduce or display any intellectual property of Bijoux by Jill in any way.

 

This Website and its content ("Content") are copyrighted and such copyrights are owned by the Company. You are permitted to view, print, and/or distribute the Content in hard copy from this Website but cannot 

- use the Content for your personal use for profit or misrepresentation

- you do not copy, use or place any Content on any network or other website

- you do not modify, alter, or create derivative works of, the website or intellectual property/content

- you include our copyright notice on such Content as follows: Copyright 2024 Bijoux by Jill, All Rights Reserved.

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DISCLAIMER.

The Website and/or Services may be unavailable from time to time for various other reasons, including due to malfunction or maintenance of computer equipment.

We assume no responsibility for any delays, interruptions, errors, defects, omissions, damage, congestion or deletions arising from or related to the communications line failure, operation or transmission, or alteration of, or theft or destruction or unauthorized access to, user communications, nor are we responsible for any technical or non-technical malfunction. The Company is not responsible for any resulting damage to any user's computer from any security breach, virus, bugs, tampering, unauthorized intervention, fraud, error, omission, interruption, deletion, defect, delay in operation or transmission, computer line failure or any other technical or other malfunction. You should also be aware that email submissions over the Internet may not be secure, and you should consider this before submitting any information to anyone, including us, over the Internet. 

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WARRANTY

All items are received in as-is condition.  It is impossible to impose a warranty as there are many subjective factors that come under the umbrella of care for Bijoux by Jill pieces.  Every parcel includes a Care Card which outlines specifically how to care for our pieces.  Misuse, 

​mistreatment, malfunction or breakage as a result of this, is not the responsibility of Bijoux by Jill.​​​

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All communication by you to us must be given in writing to bijouxbyjill@gmail.com. We may give notice to you at either the email or postal address you provide to us when placing an order.​​

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WE MAY AMEND OR REVISE THESE TERMS AT ANY TIME.

YOUR ACCESS AND USE OF WWW.BIJOUXBYJILL.COM FOLLOWING THE POSTING OF ANY SUCH CHANGES WILL BE DEEMED YOUR ACCEPTANCE OF SUCH AMENDED/REVISED TERMS.​​